chilli pro scooter

warranty
conditions

For all our Chilli scooters, we offer a two-year warranty for manufacturing and material defects. The warranty does not cover any damage caused by improper use, such as .B incorrect installation on the model, careless use, such as.B driving against curb edges, etc., or normal wear and tear.

We can only accept warranty claims if we receive the proof of purchase and the serial number of the scooter. If you claim a warranty, your dealer or Chilli Pro Scooter AG will decide whether to repair the scooter or replace it with a new model.

Please note that the legal warranty provisions vary from country to country.

Examples of wear or improper use that is not covered by the warranty can be found below:


SCOOTER DECKS

Damage caused by misuse and improper use. scratching or fading of the surfaces. Changes to any part of the deck or damage caused by lack of maintenance, as well as wear due to grinding on rough surfaces.

Forks

Broken or bent axle bolts. Forks that have been modified in any way. misuse or incorrect adjustment of the compression system and the tax rates.

CLAMPS

Broken or cross-threaded bolts. Torn screw heads caused by the wrong size of tool or by use of damaged tools. scratches or damage to the surfaces.

ALUMINIUM T-BARS

Bars that have been altered in any way, including cutting. Scratches and splintering of the finish. Bars with visible signs of bumps due to improper putting on of the scooter or falls. Aluminum bars are designed and manufactured using lightweight materials for drivers who want the lightest possible setup and know how to drive smoothly. Shocks caused by dropping and loss of control of the scooter cause damage to the bars that are not covered by the warranty.

CHROMOLY AND STEEL T-BARS

Bars that have been altered by sawing. scratches and chippings on the surfaces. Bars with visible signs of bumps due to improper landing or throwing of the scooter.

Wheels

Flaking, in which pieces of polyurethane break off the wheel, caused by lateral landings or driving on rough surfaces. Flat spots caused by excessive braking and skidding of the rear wheel. Worn ball bearings, unless they are defective at the time of purchase.

BRAKES

Wear due to excessive use. Brake damaged by improper assembly, including screws with cross-thread.